Cards Operations Senior Team Lead – Estonia – € 3,600/Month
We are seeking a Senior Team Lead to assist us in leading the Cards Operations teams in Tallinn.
The position represents a once-in-a-lifetime opportunity to join one of Europe’s fastest growing companies and help millions more potential customers save money by using Wise.
As a Cards Operations Senior Team Lead, you will be a strong people leader with a mindset that allows you to drive operational excellence while also driving people. You will provide assistance, ensure collaboration, and seize opportunities to continuously improve the state of Operations.
Wise has already paved the way for new methods of transferring money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first multi-currency banking platform. In this role, you will contribute to that mission by:
Develop strong Operations team leaders and assist them in the formation of their teams.
Drive operational excellence in your domain by ensuring SLAs and KPIs are met on a consistent basis.
Ensure the long-term viability of your domain by focusing on scalability and efficiency.
Take ownership of domain plans and accountability for their execution;
Collaborate with product, engineering, and other stakeholders to manage operational impact while also identifying opportunities to improve customer experience, increase automation, and improve operational efficiencies.
A little about yourself:
You are legally permitted to work in Estonia; however, we do not provide visa assistance or relocation assistance for this position.
You are available to work full-time (40 hours per week); this is not a part-time position.
Excellent verbal and written English skills are required, and any other languages are an asset.
At least two years of leadership experience (bonus points for experience as a leader of leaders);
Ability to multitask and accept responsibility in stressful situations;
Ability to establish and maintain positive working relationships with key stakeholders both internally and externally;
Excellent communication and presentation skills are required to support internal and external projects.
Apply via the below link,